Our network connects the 58 communities of the Northwest Territories and Nunavut along with specific communities of the Yukon on a single network. Using dedicated satellite channels, and where available terrestrial digital microwave, our network offers capacity ranging from 64Kbps to T1 (1536kbps). The satellite links are redundant with 2 channels applied to each segment of the network, providing network back up capacity. The network frame relay infrastructure is based on Nortel Passport Frame Relay switches.

Regional Hubs

In the current network configuration 48 communities home to Yellowknife as a network hub. Ten of the Nunavut communities home to Iqaluit as the capital and regional hub.

Last Mile Access

”Last Mile“ connections in each community are provided via a managed PairGain xDSL platform. This CSU/DSU is standard service as part of our pricing and does not require the customer provision of a CSU/DSU.

Gateway

Our network gateways with the Telus National Frame Relay network via a frame relay NNI, providing seamless extension of southern networks to northern Canada.

As our operating area covers Canada's most rugged landscape and remote communities, supplying service has a lot to do with the logistics of travel and manpower. To help understand and appreciate this issue, below is a map that provides an indication of the distances involved to provision services in these communities as well as a chart that outlines the average time to effect service. The numbers provided are estimate only and are based on best effort.

Service Installation Map